PROGRAM is valid during the dates shown on your rental car agreement and ends on the last day of your rental car agreement. If YOU have a medical or travel emergency during your rental agreement, call GLOBAL Emergency Travel Services for assistance. Direct and collect call telephone numbers above.

An assistance coordinator will ask for YOUR name and a description of YOUR situation. WE will immediately begin assisting YOU. If the condition is an emergency, YOU should go im mediately to the nearest physician or hospital without delay and then contact GLOBAL Emergency Travel Services. WE will then take the appropriate action to assist YOU and monitor YOUR care until the situation is resolved. GLOBAL EMERGENCY TRAVEL SERVICES provides Medical Assistance Services, Medical Evacuation and Repatriation Services, Travel Assistance Services, and Personal Security Services. These services are subject to certain Conditions, Limitations, and Exclusions. All Services must be arranged and provided by GLOBAL ETS otherwise your costs are your sole responsibility. Emergency Medical Evacuation: GLOBAL ETS will provide an emergency evacuation (under medical supervision, if necessary) by whatever means necessary to the nearest facility capable of providing adequate care. Once stabilized medically and if medically necessary, will repatriate you back to your area of res idence. Repatriation of Mortal Remains: In the event of YOUR or YOUR TRAVELING COMPANION’S death, GLOBAL EMERGENCY TRAVEL SERVICES will render assistance and provide for the return of mortal remains. Monitoring of Treatment: In an emergency, GLOBAL ETS will continually monitor a hospitalized Member’s condition and provide ongoing updates to the Member’s family. Transfer of Insurance Information to Medical Providers: To help prevent delays or denials of medical care, GLOBAL ETS will assist YOU with hospital admission, such as relaying insurance benefit information. WE will also assist with discharge planning. Return of Dependent Children: If YOU are hospitalized or expected to be hospitalized for more than seven (7) days and YOU are traveling with YOUR DEPENDENT Children or Grandchildren who are under nineteen (19) years of age and are left unattended as the result of YOUR INJURY or ILLNESS, GLOBAL ETS will arrange and pay for the return of YOUR minor children or grandchildren to their home, and if necessary, accompany them with an traveling attendant up to a maximum of $5,000.Vehicle Return: GLOBAL ETS will arrange the return YOUR VEHICLE to YOUR place of rental, up to a maximum of $500, Provided: 1) GLOBAL-ETS has trans ported YOU under either the “Medically Necessary Repatriation” or “Repatriation of Mortal Remains” benefits; and 2) no one in YOUR traveling party is capable of driving YOUR RENTAL VEHICLE. Additional assistance and benefits include: • Paid transportation of a Traveling Companion • Paid visit by Family Member or Friend • Replacement of Corrective Lenses and Medical Devices • Medical Records Transfer • Continuous Updates to Family, Employer, and Physician • Hotel Arrangements for Convalescence • CONDITIONS AND LIMITATIONS: The services described are available only during YOUR Coverage Period and medical assistance services are available only when traveling Away From Home. Expenses for the WHILE YOU ARE AWAY BENEFITS will only be covered if WE have given OUR prior approval or if those services are coordinated by US. GLOBAL EMERGENCY TRAVEL SERVICES has sole discretion in making the coverage determination for your TRANSPORTATION AFTER STABILIZATION. OUR determination will be based on YOUR medical inability to return in YOUR rental vehicle or previously booked transportation. WE will not return YOU to YOUR PERMANENT PRIMARY RESI DENCE for the sole sake of YOUR convenience. In the event WE are arranging transportation by commercial air under the EMERGENCY MEDICAL EVACUATION benefit, and YOU hold an original return airline ticket, WE may use that ticket and are only responsible for any applicable change fees. GLOBAL EMERGENCY TRAVEL SERVICES has sole discretion in making the determination as to whether WE will cover the cost of EMERGENCY MEDICAL EVACUATIONS and Rental VEHICLE RETURNS. OUR decision will be based on medical considerations, including the recommendations of the treating physicians, OUR ASSISTANCE COMPANY PHYSICIANS and OUR Medical Director with respect to YOUR condition and ability to travel. WE will determine the appropriate method, destination, and timing of any evacuation. The destination will be the nearest facility capable of proving appropriate care as determined by US.

WE will only direct-pay any transportation costs under the EMERGENCY MEDICAL EVACUATION and RETURN OF MORTAL REMAINS provisions to the transportation providers, unless otherwise approved by US in advance. WE are not responsible for the availability, quality, results of, or failure to provide any medical, legal or other care or service caused by conditions beyond OUR control. This includes YOUR failure to obtain care or service or where the rendering of such care or service is prohibited by law, local laws, or regulatory agencies. YOUR legal representative shall have the right to act for YOU and on YOUR behalf if YOU are incapacitated or deceased. All legal actions arising under this Agreement shall be barred unless written notice thereof is received by US within one (1) year from the date of the event giving rise to such legal action. MEMBER may be required to release US, or any health care provider, from liability during emergency evacuation and/or repatriation. Without limiting the foregoing, OUR actions and obligations under this Agreement are ministerial in nature, and all medical care is provided by medical professionals ultimately selected by a MEMBER and in no event is this, the responsibility of GLOBAL EMERGENCY TRAVEL SERVICES or its Assistance Company. GLOBAL ETS or its Assistance Company is not liable for any malpractice performed by a local doctor, health care provider, or attorney. GLOBAL ETS retains the medical discretion to limit one Medically Necessary Evacuation and/or Medically Necessary Repatriation attributable to any single medical condition of the covered party